Once the order is completed, we can not change your SIM card size or product and will not provide refunds for any reason.
So please double check what SIM size your device is using and product before you make your purchase.
Delivery to Hotels,
Homes and Offices
Please do NOT enter airport address as your delivery address.
Airports will NEVER accept the package and it will be sent back to us as unknown receiver. We have to contact you over email and ask for another delivery address. By the time you receive the package you might not be in Japan anymore. Even if this happens we can NOT provide refunds so please don’t enter airports address as delivery address.