eSIM

All about our eSIM
All about our eSIM

What is eSIM?

What are the benefits of using eSIM?

About order

What do I need to place an order?

Status Page

Check remaining data amount, Charge, and more.

What is eSIM?
esims_sectionTitle

eSIM stands for "embedded SIM".
The big difference from the card type SIM is that eSIM is built into the smartphone.

Benefits of eSIM

No need to replace your home SIM
No need to replace your home SIM

Unlike the card type SIM, there is no need to insert or remove the SIM

No delivery time
No delivery time

Since there is no delivery, you can use the internet immediately after arriving in Japan. (Settings are required before use.)

Environmentally Friendly
Environmentally Friendly

Because eSIM doesn't use plastic card and doesn't generate waste, it is environmentally friendly

No need to have multiple SIMs.
No need to have multiple SIMs.

Since eSIM can add multiple mobile plans, you don't have to carry multiple SIMs anymore


About order

Click "BUY" on the top menu and tap on "Buy now" on the next page. Then select "Delivery directly to your device (eSIM)".

What you need to place an order.

1)An EID number.

EID is the embedded eSIM identification number. Here's how to check your EID on your iPhone or iPad.
For Android device, please refer to the instruction manual of your Android device.

Go to Settings > General > About > look under "EID".

2)Credit card.

Acceptable credit cards are VISA, Master Card, JCB, American Express and Diners Club.

[IMPORTANT]
Best to order few days
 before coming to Japan.

The Service Period Countdown will automatically start on the 15th day after the purchase, so it's best to purchase just before coming to Japan.
Also, eSIM will be ready to use within 24 hours* from the date of purchase.
You will receive an email with the subject "eSIM is ready to use" at the time.

*Please check the timing of receiving the email below.

eSIM application completion (JST)Timing of receiving the email
0:00~10:00Around 11:00, same day
10:00~20:00Within 1 hour
20:00~24:00Around 11:00, next day
You can start using the Internet anytime

Status Page

You can do followings in Status page.

How to access to the Status page

If you are using VISITOR SIM turn OFF the Wi-Fi and tap on "Go to Status page" button below.

Or you can access by entering your email address and VISITOR SIM phone number starting 020.

Go to Status page