Charge

Basic information

Data amount

1GB / 1Day (Max23:59)

Price

500 yen (incl. tax)

Payment

Credit card payment only.

Chargeable period

Up to 2days after the expiration date.

Chargeable SIM

Only to the SIM you are using.

Country

Chargeable only in Japan.

Usable period Following is an example with "5GB / 10 days"

Charging within usable period and have remaining data.

Usable period will extend one day and 1GB will be added to the remaining data.

Charging after usable period has passed and after you used up all the data.

You can use 1GB until 23:59 on the day you have made charge. Meaning if you make charge at 22:00, you can only use the internet for only two hours.
Therefore we recommend you to charge when you still have remaining data and useable period.

Status page

There are two ways to access to the Status page.

1) Access by LOGIN
Click on "Go to Status page" button and enter the email address which you entered when you purchased VISITOR SIM and eSIM / SIM number.
2) Access by eSIM/SIM
Turn OFF the Wi-Fi and click on "Go to Status page" button.

Details on Status page.

(1) SIM Phone Number

You'll need this number when you contact our Helpdesk.

(2) Service Start Date

This is the date you start using the Internet.

(3) Service End Date

You can use the internet until this date or until the remaining data reaches 0MB.

(4) Remaining Data

You can use the internet until remaining data reaches 0MB or until the Service End Date.

(5) Contract

You can always check the contract information from here.

(6) Email Address

If you have purchased VISITOR SIM from this website, your email address should be appearing.
If you purchased VISITOR SIM from retail store, we recommend you to register your email address from (9) to get alert email.

(7) Charge (Refile/ Top-up)

You can charge by entering your email address and credit card information.

(8) SIM change/ Reissue

You can apply for SIM change, SIM reissue, and eSIM activation code reissue.

(9) Register/ Change your
 Email Address

By registering your email address, we’ll send you an alert email when your data drop down to 500MB.