STORE &
PURCHASE

MAIN FEATURE

Where to purchase

scroll VISITOR SIM
Official site
amazon.co.jp BIC Camera yodobashi.com Yodobashi Camera AEON
Store
type
Online store Online store Retail store Online store Retail store Retail store
Delivery
time
2-3 days 5-9 days - 1-2 days - -
Airport
Pickup
Service
6 major Airports - - - - -
English English Website English Website English shop assistant - English shop assistant -

The latest news

Apr. 25, 2019
We have created 5GB/ 10 days for short term travelers and 7GB/ 21 days for long stay travelers.

★ IMPORTANT

Notice on the changes of delivery and Service Start Date

Compatible Device

To use VISITOR SIM your device needs to have the following 3 requirements.

1) Your device must be UNLOCKED.
2) Your device must be able to use LTE.

LTE Band 1 (2100MHz), Band 19 (800MHz), Band 21 (1500MHz)
W-CDMA/HSDPA/HSUPA Band 1 (2100MHz), Band 19 (800MHz)

3) Your device must be safe to use in Japan.

To assure your device is safe to use in Japan, please go to docomo's web site and see if your mobile phone carrier is docomo's roaming partner or not. NOTE: iPhones and iPads have Type Approval marks which assure device's safety that you do not need to check this. Docomo website (You'll jump to docomo's page. Click on the PDF link and find your mobile phone carrier)

Service Period Countdown

[Delivery to hotels, homes and offices]

The Service Period Countdown will start from the next day from your first use. For example, if you started using the internet from June 1, the countdown will start from June 2.

IMPORTANT : This product has Service Start Deadline which is the last day of the following month of the shipment date. For example, if your product was shipped in June, the Service Start Deadline is end of July.
Please make sure to start using the internet before it's Service Start Deadline, as it'll become unusable after the Service Start Deadline. This product is not refundable under such circumstances.

[Delivery to airport post offices]

The Service Period Countdown will start automatically whether you have received the package or not from the next day from your preferred delivery date.
For example, if you choose your preferred delivery date as June 1, the countdown will start from June 2.

[Purchase from retail stores]

The Service Period Countdown will start from the next day from your first use. For example, if you started using the internet from June 1, the countdown will start from June 2.

IMPORTANT : This product has Service Start Deadline. Need to start using the internet before its Service Start Deadline or it'll become unusable. This product is not refundable under such circumstances. The Service Start Deadline is written on the back of the package.

Refund & Cancellation

Once an order is completed, issuing ECX number, we will not provide refunds or cancel orders for any reason.

VISITOR SIM 5GB/21days

Please refer to the link below regarding activation and setup for "VISITOR SIM 5GB/21days".

Note : "VISITOR SIM 5GB/21days" is no longer on sale.

Steps after purchase for iOS
Steps after purchase for Android