Delivery to : Airport post office｜b-mobile Visitor SIM

Delivery

Delivery to Airport

SIM will be shipped to 5 major airports post offices.
You can pick up your SIM by showing the passport.

Available airport post offices

Narita Airport
Haneda Airport
New Chitose Airport
Central Japan International Airport Centrair
Kagoshima Airport (Temporarily closed)

Post office location and opening hours

Order period

You can place your order between 4 and 14 days before your arrival in Japan, on weekdays (Monday to Friday).

Delivery fee

430 yen (incl. tax)

What to bring when picking up your SIM card package at the Airport post office

Identification:
You will need to present your passport when collecting your package. Please make sure the name on the package matches the name on your passport.

Tracking Number:
Please have the tracking number from your shipping confirmation email ready to show the post office staff.

Frequently asked questions

Can you send VISITOR SIM to a post office located in a place other than airport?: No, we only ship to a post office located in the designated airports.
Can you send VISITOR SIM to a post office located in an airport that is NOT selectable in the pull-down menu.: No, we cannot.
What should I be careful about when picking up my SIM card package at the Airport?: Please bring your passport when picking up your package. The name on your passport must exactly match the name used for the purchase; otherwise, the post office will not be able to release the package.
In addition, please have the delivery tracking number from your shipping confirmation email ready to show the staff.
Can I pick up VISITOR SIM even if my flight is delayed?: Your package will remain at the post office located in the airport for 7 days after your designated delivery date. You can pick up the package within the specified time frame.
I couldn't pick up my package at the airport, can you forward the package to the hotel I'm staying?: Unfortunately we cannot forward the package to a different address.
You will need to pick up the VISITOR SIM at the post office which you chose.
It will be kept there for 7 days from your designated delivery date.
I couldn't pick up my package at the airport, can I get refund?: We will not be providing a refund for any reason once the order is completed.
I couldn't pick up my package at the airport, can you stop the usable period count down?: Unfortunately we can not stop the count down. The count down will start from the next day from your designated delivery date.