|Delivery days and areas||
Areas in GREEN: Delivery date can be designated anywhere from 2 to 12 days from the purchase date.
|Name on the package||
The name on the package and the hotel reservation name must be the same.
You’ll need to enter the phone number in the purchase form.
The hotel said they have not recieved my package. Where is my package?
You can track your package from HERE by entering your Tracking Number which is included in the Shipment Confirmation email.
I changed the hotel at the last minute. Can you change the delivery address?
If the package is not shipped yet, than we might be able to change the address.