b-mobile
> Support and Downloads
- [2009.11.13]: b-Access for Mac OS X (English/Japanese) is available for download.
- [2009.10.21]: b-Access for Windows (English/Japanese) is available for download.
- [2008.10.23]: b-mobile3G QuickStart Guide (English) is available for download.
When Contacting the Helpdesk:
To ensure that we can provide you with the best possible support, we ask that you ready the following information (in as far as possible) prior to contacting the Helpdesk:
- ・ Name and contact details
- ・ Physical location at the time of error (in the event of a problem with connection)
- ・ Make and model name of PC being used
- ・ Operating System
- ・ Internet Browser, e-mail software being used (including version number)
- ・ b-mobile3G product name
- ・ b-mobile3G phone number
We look forward to hearing from you.
b-Access connection tool
| Windows | Vista XP (Service Pack 2～) |
|---|---|
b-Access for Windows (English/Japanese) (6.35MB) |
|
| Macintosh | Mac OS X 10.4～ |
| b-Access for Mac OS X (English/Japanese) (247KB) |
Manuals and User Guides
| b-mobile3G QUICKSTARTGuide | b-mobile3G QUICKSTART Guide (English) (336KB) |
|---|---|
| b-Access UserGuide | b-Access for Windows: User Manual[PDF] (Japanese only*) (1.35MB) b-Access for Mac OS X: User Manual[PDF] (Japanese only*) (1.91MB)
* English User Manual coming soon |